Delivery Policy for Jetsora
Effective Date: March 13, 2025
At Jetsora, we are committed to ensuring a smooth and efficient delivery experience for all our customers. Below is an overview of our Delivery Policy to ensure clarity and transparency when it comes to shipping and delivery.
1. Shipping Methods
We offer a variety of shipping options to meet your needs. Available shipping methods and costs will be displayed at checkout, depending on your location and the weight of your order.
- Standard Shipping: Estimated delivery time: 5-7 business days.
- Expedited Shipping: Estimated delivery time: 2-3 business days.
- Next-Day Shipping: For urgent orders, we offer next-day delivery for certain products.
Delivery times are estimates and may vary based on factors such as location, product availability, and the carrier’s performance.
2. Shipping Costs
Shipping costs will be calculated at checkout based on the shipping method you select, the weight of your order, and the delivery address. You will be able to view the total shipping cost before finalizing your purchase.
- Free Shipping: We may offer free standard shipping for certain products or promotional events. This will be clearly indicated during checkout if applicable.
3. Order Processing Time
Orders are typically processed and shipped within 1-2 business days of receiving your payment confirmation. Orders placed after 3:00 PM (local time) or on weekends or holidays will be processed the next business day.
- Custom Orders: If your order is for a customized or pre-order product, please allow additional processing time, which will be indicated at checkout.
4. Shipping Restrictions
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Delivery Locations: We currently ship to all locations within the United States. If you are outside of the United States, please contact us to inquire about international shipping options.
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P.O. Boxes and APO/FPO Addresses: We can ship to P.O. Boxes, APO, and FPO addresses, but please note that delivery times may be longer, depending on the location.
5. Tracking Your Order
Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
6. Delivery Timeframe
Delivery times are estimates and may vary depending on the shipping carrier, product availability, and delivery location. While we aim to meet estimated delivery dates, Jetsora is not responsible for delays caused by factors outside our control, such as weather conditions, shipping carrier delays, or other unforeseen circumstances.
7. Shipping Damage or Missing Items
If you receive a damaged item or if an item is missing from your order, please contact our customer service team immediately at info@jetsora.xyz or call 307-621-0431. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.
8. Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to incorrect or incomplete shipping information), we will contact you to arrange for reshipment. Additional shipping fees may apply.
9. Customer Responsibility
It is your responsibility to ensure that the shipping address you provide is accurate and complete. Jetsora is not responsible for delays or misdeliveries caused by incorrect or incomplete addresses provided at checkout.
10. Contact Us
If you have any questions or need assistance with shipping or delivery, please feel free to contact our customer service team:
Jetsora
01655 Prudence Shore, Suite 614
Stiedemannbury, Iowa 57615-2242
United States
Phone: 307-621-0431
Email: info@jetsora.xyz
Website: jetsora.xyz